Privacy Policy

This policy explains how Anchora handles personal information when you visit tryanchora.com, join the waitlist, create an account, sign in, contact us, or use the Anchora app.

Anchora is operated by Ajinkya Kale, Pyramid Urban Homes, Sector 67, Gurugram, Haryana 122018, India. Anchora decides why and how your information is processed and is responsible for it under this policy.

We collect only what is needed to run the service:

• Waitlist: if you join the waitlist, your email address and when you joined. We use it only to invite you to Anchora. To have it removed, email hello@tryanchora.com.
• Account information: your name, email address, sign-in method, and account identifiers.
• Profile information: your phone number, an optional profile photo, and the profile details you add.
• Onboarding answers: your target intake, degree level, field of study, highest qualification, whether you studied in India, and where you are with APS, language tests, and your passport.
• Journey information: your tasks, milestones, planning targets, and progress, including steps you mark as done.
• Background and goals: answers you give about your education, test scores, work and project experience, achievements, and study goals.
• Documents and files: application documents you upload, such as passports, academic transcripts and certificates, test scores, CVs, statements of purpose, recommendation letters, admission letters, and blocked-account, insurance, or visa confirmations, together with file names and earlier versions.
• Google sign-in information: when you choose Google sign-in, your name, email address, profile image, and provider identity.
• Google Connect information: if you connect Google, the Google account email, the permissions you granted, and an encrypted key that lets Anchora act for you. Depending on the feature, Anchora reads your Gmail, Google Drive files, and Calendar events, as described below.
• Atlas information: if you use Atlas, your questions, its answers and notes, short facts you ask it to remember, feedback and reports you send about its answers, and how often you use it.
• Technical information: cookies, sign-in events, IP address, device and browser details, and diagnostic logs used to secure and operate the service.
• Support information: messages and feedback you send to us.

• Create, secure, and maintain your account and keep you signed in.
• Set up your journey from your onboarding answers and show you the next steps that apply to you.
• Store your profile, background and goals, and documents so you can manage your application in one place.
• Explain your next steps and suggest changes to your journey with Atlas, if you turn it on.
• Send essential account messages, such as email confirmations and password resets.
• Provide support, prevent abuse, investigate security incidents, and keep the service working as intended.
• Maintain, troubleshoot, and improve the service.

Your information is visible to you. No other student can see it.

A small number of authorized Anchora operators can view student accounts in read-only form to run the service, answer support requests, and fix problems. They cannot change your information or documents. They may also read Atlas conversations to fix mistakes and improve Atlas. We do not share your information with consultancies, universities, or other organizations.

Uploaded files are stored in private storage. They are never published or reachable through public links; each download is checked against your signed-in account.

Accepted formats are PDF, JPG, PNG, HEIC, and DOCX, up to 20 MB per file. When you replace a document, the earlier version is kept as part of its history until you delete it or delete your account. Files you remove are deleted from storage, and leftover files from unfinished uploads are cleaned up automatically.

Upload only what your application needs. Do not upload health or medical records, or documents about anyone other than yourself. Anchora does not check document authenticity and does not submit documents to universities, embassies, or other authorities on your behalf.

Atlas is optional. We ask before you use it for the first time, and you can stop using it at any time.

What Atlas sends to AI providers: your first name and intake, your journey stages and steps, your progress, which documents are uploaded, your shortlist and applications with their deadlines, facts you asked Atlas to remember, and your questions. Your document files are never sent. If you connect Google, the Google content Atlas needs is sent too, as described under Google Connect.

Who processes it: Atlas requests go through Vercel AI Gateway to OpenAI, or to Google Gemini if OpenAI is unavailable. TypeSafe checks each question to pick the right model and reviews answers before you see them. We use paid AI services and tell them not to train their models on your data.

What we keep: your conversations stay in your account until you delete them in Settings or delete your account. You can see and clear Atlas memory in Settings.

Atlas can be wrong. It explains and suggests, and nothing in your journey changes until you accept a suggestion.

Google sign-in is used only to authenticate you with Anchora. We request the basic identity, email, and profile permissions needed to create or access your account. Signing in with Google never gives Anchora access to Gmail, Drive, or Calendar.

Connecting Google is optional and separate from signing in. When you connect, you choose which permissions to grant on Google's screen, and you can disconnect at any time from Settings or your Google Account.

What Anchora reads: application-related emails and their attachments in Gmail, so Atlas can spot requests, deadlines and decisions; files in your Google Drive, so Atlas can find your application documents; and events in your Google Calendar, so Atlas can plan around your schedule.

What Anchora writes: emails you approve, sent from your Gmail; an Anchora folder in your Drive and an Anchora calendar in your Google Calendar, kept in sync with your documents and deadlines if you turn on sync; and Google Docs, shortcuts, or copies you approve. Anchora never changes or deletes your own files and never sends email without your approval.

What Anchora stores: the details Atlas extracts from relevant emails and files (such as a document request and its due date) with a link back to the source, not full copies of your emails. Passwords, one-time codes, and bank details are never stored. Your Google key is encrypted and is never shown to Atlas or in Anchora's admin tools.

When Atlas answers you, the Google content it needs for that answer is sent to our AI providers, as described under Atlas. It is not used to train AI models.

When you disconnect, Anchora revokes its access, removes the Anchora calendar, deletes what it stored from Google, and, if you choose, moves the Anchora folder to your Drive trash. Tasks and documents you already accepted stay in your account. Deleting your account does the same.

Anchora's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

We use carefully selected providers to operate Anchora. They process information on our behalf under their own security and privacy commitments:

• Supabase for authentication, database, and private file storage.
• Google for optional Google sign-in and, if you connect it, Gmail, Google Drive, and Google Calendar.
• Vercel for application hosting, delivery, analytics, and performance monitoring, and AI Gateway for routing Atlas requests.
• OpenAI and Google Gemini for Atlas answers, and TypeSafe for checking Atlas questions and answers.
• Resend for transactional account email delivery.
• Cloudflare for domain, DNS, and email-routing infrastructure.

We share information only with the providers listed above, when required by law, to protect people or the service, or as part of a business transfer with appropriate safeguards. We do not sell personal information or use it for cross-context behavioral advertising.

Anchora uses essential cookies to establish and refresh secure sign-in sessions and to remember preferences such as your sidebar layout. These cookies are necessary for the service to work. We do not use third-party advertising cookies.

• Your account, journey, profile, answers, and documents are kept while your account is active.
• You can delete your account from Settings at any time, including before you finish onboarding. Your account, data, documents, and profile photo are then removed, usually within an hour.
• Atlas conversations are kept until you delete them in Settings or delete your account.
• PII-minimized audit events are kept for 12 months for security and accountability.
• Limited account and security records may be kept longer where needed to protect the service, resolve disputes, or meet legal obligations.

We use technical and organizational safeguards appropriate to the information we handle, including encrypted connections, private file storage, per-account access controls, and audit logging. No internet service can guarantee absolute security. Please use a strong password and tell us promptly if you believe your account has been compromised.

You can view and update most of your information directly in Anchora, and you can delete your account yourself from Settings.

You may also ask us to access, correct, export, or delete your information, to withdraw consent, or to object to or restrict certain processing, subject to legal and security requirements. Email hello@tryanchora.com or ajinkya@tryanchora.com and we will respond within a reasonable time.

Anchora is for adult applicants in India preparing to study in Germany. You must be 18 or older to create an account. Do not enter or upload information about anyone under 18.

We may update this policy as Anchora changes. If a change is material, we will give reasonable notice through the service or by email and update the date above.

Questions or privacy requests can be sent to Ajinkya Kale at hello@tryanchora.com or ajinkya@tryanchora.com. This policy is governed by the laws of India, and the courts in Gurugram, Haryana have competent jurisdiction, subject to applicable law.